At our call center, we recognize the value of flexibility and the importance of work-life balance. We understand that traditional office environments may not align with the diverse needs and responsibilities of today's workforce, especially for parents, caregivers, and individuals with unique scheduling constraints. That's why we've designed our call center to provide a supportive and adaptable work environment that empowers our employees to thrive professionally while maintaining harmony in their personal lives.
1
Flexibility
We understand the importance of flexibility in today's fast-paced world. That's why we offer flexible work arrangements that accommodate the diverse needs and lifestyles of our employees, allowing them to achieve a healthy work-life balance
2
Integrity
We conduct business with integrity, honesty, and transparency. We uphold the highest ethical standards in all our interactions, both internally with our team members and externally with our clients and customers.
3
Excellence
We are committed to excellence in everything we do. From the quality of our customer interactions to the professionalism of our team members, we strive for excellence in every aspect of our operations.
• Laptop or desktop
• USB Headset
• Hardwired Internet (WiFi not permitted)
• Landline Phone (not mandatory)
FAQ
Frequently Asked Question
Q: Am I able to take on more than one job opportunity at once?
A: No, you can only pick one training at a time. Once you are finished with the training then you can pick another job.
Q: How much does each job pay? What is the starting rate?
A: The base rate starts at $13-$22 per hour. However, the pay varies according to the job type and your score on the assessment. Your score will determine which jobs are best and most suitable for you.
Q: Will I have to pay for anything to begin?
A: There is only one fee, which is the background check fee of $30. The background checks are good for up to 3 years. You’re also responsible for your own equipment. I will provide links to where you can purchase the equipment.
Q: Are there age restrictions to work at M&D Virtual Staffing?
A: Yes, you must be 18 years or older to work with our company
Q: What are the benefits of working with M&D Virtual Staffing?
A: Unfortunately, we do not offer benefits of any sort as this job offers freelance/independent contractor positions only
Q: Are we responsible for our own taxes?
A: Yes, we do not take taxes from pay from any employees of the company. At the end of the year, you will receive a 1099 form if you made more than $600. We highly recommend working with or hiring a professional tax specialist to go over what you are able to write off as far as deductions and expenses for independent contractors
Q: Why is my background not complete but everything else has been checked?
A: In most cases, it can take companies hours to even weeks to run background checks
Q: I was signed up for training and now I don’t see the job in my portal?
A: Unfortunately, in this case you were dropped due to not passing background check
Q: If I drop a client can they be added back on?
A: Yes, all they would need to do is log into their portal and search you by ID
Our Fees
There is only one fee, which is the background check fee of $30. The background checks are good for up to 3 years.
You’re also responsible for your own equipment, I will provide links to where you can purchase the equipment